How to Protect Yourself from Chargebacks on Sargo

When trading on Sargo’s peer-to-peer platform, it’s important to understand the risks, particularly chargebacks. A chargeback happens when a buyer reverses their payment after you’ve already released your stablecoins, leaving you without the crypto or the funds. Here’s how to protect yourself from this type of scam.
What is a Chargeback?
A chargeback occurs when a buyer reverses their payment after a transaction has been completed, potentially leaving you without either the stablecoins or the payment. Scammers often exploit this by claiming account issues or making false reports to their payment provider.
How to Prevent Chargebacks
- Choose Secure Payment Methods
Opt for payment methods that don’t allow chargebacks, and avoid those that make it easy for buyers to reverse payments.
2. Check User Ratings
Before trading, always check the buyer’s ratings and reviews. Verified merchants are generally more reliable.
3. Verify Payment Details
Ensure the buyer’s account details match what’s listed on Sargo. Any discrepancies could signal potential fraud.
4. Avoid Third-Party Payments
Always receive payments directly from the buyer. Third-party payments increase the risk of fraudulent chargebacks.
5. Set Clear Ad Terms
Clearly state in your ad that you do not accept third-party payments. This helps prevent confusion and protects you from potential scams.
6. Cancel at the First Sign of Trouble
If a buyer insists on using third-party payments, request to cancel the transaction. If they refuse, raise an appeal with Sargo’s support.
7. Document Everything
Keep records of all communications and payment confirmations. This will be crucial if you need to file an appeal.
8. Collect Evidence if a Third-Party Payment Occurs
If a third-party payment happens, gather all information about the account used to protect yourself in case of a chargeback dispute.
Conclusion
Chargebacks pose a risk in P2P trading, but by following these steps—verifying payment info, avoiding third-party transfers, and documenting everything—you can significantly reduce your chances of falling victim to a chargeback scam on Sargo. Stay vigilant and trade safely!
Sargo Disclaimer: By using the Sargo platform and accessing any related content or services (including third-party materials), you assume full responsibility for your actions. Sargo’s role is limited to facilitating cryptocurrency transactions; we do not handle fiat payments. Once a transaction is complete, it is final and cannot be reversed. Please note, Sargo does not mediate disputes over payments once they are finalised, nor are we liable for any losses incurred post-transaction. Ensure you fully verify all details before completing any exchange.